GUARANTEE POLICY
All reservations have to be guaranteed with a 50% advance deposit of the total number of nights for the number of rooms booked, at the rate confirmed.

The payment for the same has to be made at the resort or at our corporate office at Juhu.
Payments can be made by cash or cheque (atleast 1 week prior to the booking date)
Incase of an online payment through credit cards – please contact us for details.

Should your booking amount exceed Rs.5000/- we can offer to pick-up the payment from you within Mumbai city limits. Should you require a pick-up of payment for a lesser amount a service charge of Rs.100/- is applicable. (cash only)

Balance payment for the room for the length of the entire stay to be made on arrival at the time of check-in at the front office.

CANCELLATION POLICY
Cancellation 7 days prior to day and time of arrival will be entitled to an alternate booking date within 30 days of cancellation date (subject to availability).

In the event that cancellations are made less than 7 days but prior to 48 hours before check-in, there will be a cancellation fee of 50% (for the number of rooms booked for the total number of days) at confirmed rate (Excluding tax).

Cancellations made less than 48 hours before check-in or no-shows are subject to 100% cancellation charges (for the number of rooms booked for the total number of days) at confirmed rate (Excluding tax).

CHECK-IN / CHECK-OUT POLICY
The check-in time is 11:30 AM /check - out time is 10:00AM
Late Checkouts and early check ins are subject to availability.
Checkouts after 1100 hours are subject to 100% of the room tariff.
All arrivals prior to 8am are billed from the previous night.